Terms & Conditions

Welcome to Grasping Fingers. This website is owned and operated by Jaykishan Kamleshbhai Jasani, Proprietor of Grasping Fingers.

By accessing, browsing or purchasing products through https://graspingfingers.com/, you agree to the following Terms & Conditions.

1. Business Information

Trade Name: Grasping Fingers
GSTIN: 24AWLPJ0805D1Z1
Email: info@graspingfingers.com
Customer Support & Inquiry: +91 63520 87557

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce or commercially use our content without permission.
  • Provide false or misleading information while placing an order.
  • Interfere with the security or normal operation of the website.

3. Products and Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colours, sizes, specifications and other information displayed on our website are accurate.

However, minor variations may occur due to photography, lighting, screen settings, printing, fabric batches and manufacturing processes.

Such minor variations shall not necessarily be considered product defects.

4. Product Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice. However, the price applicable to an order will be the price displayed at the time the order is successfully placed.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Placing an Order

When you place an order on our website, you agree to purchase the selected products at the displayed price and under these Terms & Conditions.

After successful order placement, you may receive an order confirmation through email, SMS, WhatsApp or other available communication methods.

We reserve the right to cancel an order in circumstances including:

  • Product availability issues.
  • Incorrect pricing or product information.
  • Suspected fraudulent transactions.
  • Incorrect or incomplete customer information.
  • Delivery serviceability issues.
  • Circumstances beyond our reasonable control.

If payment has already been received for an order cancelled by us, the eligible amount will be refunded.

6. Payment

We currently accept online payments through Razorpay.

Available payment methods may include UPI, credit cards, debit cards, net banking and other payment methods supported by Razorpay at checkout.

Cash on Delivery (COD) is not available.

Payment information may be processed by Razorpay in accordance with its applicable terms, security standards and privacy practices.

7. Order Cancellation

Customers may contact us to request cancellation of an order before it has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

8. Shipping

Orders are shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on the destination, courier availability, weather, public holidays and other circumstances.

Please refer to our Shipping Policy for detailed information.

9. Returns and Exchanges

Eligible products may be returned or exchanged within 3 days from the date of delivery, subject to the conditions specified in our Returns & Refund Policy.

Customers should inspect the product immediately upon delivery and contact us as soon as possible if there is any issue.

10. Intellectual Property

All content on this website, including photographs, product images, graphics, text, logos, product descriptions, videos, illustrations and website design, is owned by or licensed to Grasping Fingers.

No content may be copied, reproduced, modified, distributed or commercially used without prior written permission.

11. Third-Party Services

Our website may use third-party services including payment gateways, courier companies, hosting providers, analytics services and communication platforms.

The use of such services may also be subject to the respective third party’s terms and policies.

12. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.

The website may occasionally be unavailable due to maintenance, technical problems, upgrades or circumstances beyond our control.

13. Limitation of Liability

To the extent permitted by applicable law, Grasping Fingers shall not be liable for indirect, incidental or consequential losses arising from the use of the website or products.

Nothing in these Terms & Conditions is intended to limit any rights available to consumers under applicable law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updated version will be published on this page with a revised “Last Updated” date.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

16. Contact Us

For questions, complaints or assistance:

Grasping Fingers
Email: info@graspingfingers.com
Customer Support & Inquiry: +91 63520 87557